Effective as of March 25, 2022
The Information We Collect
When you visit our Service we may collect information regarding your visit
from your computer. Such information helps us to determine information
about how you found our Service, the date that you visited our Service and
search engines that may have led you to our Service. We collect this
information in order to continually improve and enhance the functionality
of the Service.
Generally, you may provide us with two types of information, User Content,
which may include Personally Identifiable Information, and Website Usage
Information, both of which are discussed in greater detail below.
1. Personal Information You Choose to Provide.
a. Sign-Up Information and Profile. We’ll ask you to provide
certain information if you choose to register with our Service as a Member,
including your name, email address, your date of birth, address, telephone
number, and other information which identifies you (collectively
“Personally Identifiable Information”).
Do not supply to us or disclose on the Service any Personally Identifiable
Information of any person under 13 years of age, as we do not intend to
collect information from anyone under 13 or invite to them to participate
in the Service. If you are over 13 years of age but under 18 years of age,
you are only able to utilize the Service under the supervision of a parent
or legal guardian, and we may require the collection of Personally
Identifiable Information from your parent (including the parent’s full
name, email address, and credit card billing information, including mailing
address) for you to acquire a paid Membership Account. If you are over 13
years of age but under 18 years of age, the Service does not condition your
participation in an online activity on you providing more information than
is reasonably necessary for that activity.
b. User Content. Our Service may offer its users to the
opportunity to post User Content, comments, reviews, and tag messages via
bulletin boards, blogs, articles, and chat rooms. If you choose to use
these features, you should be aware that any Personally Identifiable
Information you submit through these features can be read, collected, or
used by other viewers and could be used to send you unsolicited messages.
We are not responsible for the Personally Identifiable Information you
choose to submit in these forums.
c. Questionnaires and Surveys. We may occasionally ask users of
our Service to complete online surveys, questionnaires, and opinion polls
about their activities, attitudes, interests and auctions they have
participated in. These surveys help us to better serve you and improve the
usefulness and features of the Service. In requesting your participation in
these surveys we may ask you to provide your name and email address to us.
d. Contact Us. If you email us through the contact us link on our
Service or via our Company information email address at email@example.com, we
may ask you for information such as your name and email address so we can
respond to your questions and comments. If you choose to correspond with us
via email, we may retain the content of your email messages, your email
address and our response to you. In certain cases, and with your
permission, we may post content from your emails to us on the Service.
2. Website Usage Information.
record keeping purposes and make it easier to navigate the Service. Cookies
are small text files that are stored on users’ hard drives, which often
include an anonymous unique identifier. The Service uses both “session ID
cookies” and “persistent cookies.” Session ID cookies are used to store
information while a user is logged into the site and expire when the user
closes their browser. Persistent cookies are used to make tasks like
logging into the site easier for returning users by remembering a user’s
login information, and may be used by your browser on subsequent visits to
the Website. Persistent cookies stay on a user’s hard drive from one
session to the next. Persistent cookies can be removed by following your
web browser’s directions. A session cookie is temporary and disappears
after you close your browser.
When you visit our Website, our computer may ask your computer for
permission to employ the use of a session or persistent cookie. Our Website
will then send a cookie to your browser if your browser’s preferences allow
Most web browsers can be adjusted to inform you when a cookie has been sent
to you and provide you with the opportunity to refuse that cookie. However,
refusing a cookie may, in some cases, preclude you from using, or
negatively impact the display or function of, our Website or certain areas
or features of our Website. You may choose not to receive cookies from the
Service by following instructions in your web browser’s “help” file, but
this may make certain features of the Services inaccessible to you.
b. Clear GIFs/Beacons. When visiting our Website, we may also use
“Clear GIFs” (aka “web beacons” or “pixel tags”) or similar technologies in
our Website and/or in our communications with you. A Clear GIF is typically
a one-pixel, transparent image located on a web page or in an e-mail or
other type of message, which helps us to verify an individual’s viewing or
receipt of a web page or message. Clear GIFs allow us to know whether you
have viewed a web page prior to visiting our Website and may enable us to
relate such information to other information, including your Personally
Identifiable Information. We use information provided from Clear GIFs to
enable more accurate reporting, improve the effectiveness of our marketing,
and make our Service better for our users.
c. IP Address and Clickstream Data. Our servers automatically
collect data about your Internet Protocol address when you visit us. When
you request pages from our Website, our servers may log your IP Address and
sometimes your domain name. Our server may also record the referring page
that linked you to us (e.g., another website or a search engine); the pages
you visit on this Website; the website you visit after this Website; other
information about the type of web browser, computer, platform, related
software and settings you are using; any search terms you have entered on
this Website or a referral website; and other web usage activity and data
logged by our web servers. We use this information for internal system
administration, to help diagnose problems with our servers, to analyze
general usage patterns, and to administer our Website. Such information may
also be used to gather broad demographic information, such as country of
origin and Internet Service Provider. We may aggregate user information in
a non-personally identifiable manner to share with advertisers, to enhance
the Website with new features, and for our general business purposes.
Any or all of these activities with regard to the above-described
Website Usage Information may be performed on our behalf by our
third-party service providers.
How We Use Your Information
1. Personal Information.
If you submit information to us through the Service, including registration
and profile information, then we use this information to operate, maintain,
and provide the features and functionality of the Service. We will use your
email address to complete the signup process. By providing your email
address to Julien’s Auctions, you consent to our using the email address to
send you Service-related notices, including among other things notices
required by law, in lieu of postal mail. You may not opt out of
Service-related e-mails. We may also use your email address to send you
other messages, including changes to Service features and special offers.
2. Website Usage Information.
We use non-Personally Identifiable Information, such as anonymous Website
use data and IP addresses, to improve the quality and design of the Website
and to create new features and services by storing, tracking, and analyzing
your preferences and trends. We may use such information to: (a) remember
information so that you will not have to re-enter it during your current or
subsequent visits to the Website; (b) provide customized content and
information; (c) monitor the effectiveness of our marketing campaigns and
aggregate metrics such as total number of visitors and traffic; (d)
diagnose or fix technology problems; (e) access your information after you
sign in; (f) market our Website to advertisers and other third parties; (g)
aggregate general User and Member statistics including demographic and
geographic information; and (h) other purposes for which your personal
identity is not revealed.
3. Location-Based Services. We collect location-based information
in order to provide the specific location-based services which you request.
You understand that certain location-based services require a location to
function properly and your use of our Application on your mobile device
with such features enabled signifies your agreement to use your location
for the purposes of the Service.
When We Share Information
Julien’s Auctions will not share your email address with advertisers or
unaffiliated third parties without first obtaining your express permission.
We may provide information, including personal information, to our
subsidiaries, affiliated companies, or subcontractors, so such parties can,
among other things (a) perform services and/or process such information on
our behalf, (b) use the information to offer greater functionality and
enhanced services through the Website, and provide you with additional
product and service opportunities, and (c) communicate these opportunities
to you. When we do this, the recipients of your information are bound by
We may share non-Personally Identifiable Information (such as anonymous
Website usage data) with third-parties to assist them in understanding our
Service, including Users’ use of our Service and the services we provide
and the success of advertisements and promotions.
We may share non-personally identifiable aggregated user data, such as
aggregated gender, age, geographic, and usage data (without the inclusion
of a user’s name or other identifying information) to advertisers and other
third parties for their marketing and promotional purposes.
and other similar technologies to collect information about the Website or
an application without identifying individual visitors. The third parties
that provide us with these services may also collect information about your
use of third-party websites.
We may share location-based information with third parties for their
marketing and promotional purposes if you have allowed location-based
We may release your information if required to do so by law, or in the
good-faith belief that such action is necessary to comply with state or
federal laws or respond to a court order, subpoena, law enforcement or
regulatory request, or search warrant. We reserve the right to collect and
share any information: (i) in order to investigate, prevent, or take action
regarding suspected or actual illegal activities; (ii) as appropriate or
against liability; (iv) to protect the security or integrity of our
Website; (v) to exercise or protect our rights and property, the Website,
or the rights and personal safety of Julien’s Auctions affiliates, Users or
others; or (vi) for other legitimate purposes.
We may assign or transfer the information we collect to a third party in
the event that Julien’s Auctions is acquired by or merged with a third
party entity, or due to our bankruptcy, insolvency, reorganization,
receivership, or similar situation. We reserve the right to transfer any
information we have about you in the event we sell or transfer all or a
portion of our business or assets. Should such a sale or transfer occur, we
will use reasonable efforts to direct the transferee to use personal
information you have provided through this Website in a manner that is
Rights to Opt-In / Opt-out
You have the right to “opt in” and/or “opt out” of certain of our uses of your Personally Identifiable Information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us and/or third party service providers. Your personal information will not
be shared with third party service providers unless consent is given by
you. You will have the opportunity to opt out of our promotional e-mails by
clicking the “opt out” or “unsubscribe” link in the e-mail you receive. You
can also request this by sending an e-mail to firstname.lastname@example.org
specifying whether: (i) you would like to opt out of receiving promotional
correspondence from Julien’s Auctions in general, or just via e-mail,
postal mail and/or by phone, and/or whether (ii) you would only like to opt
out of certain of our e-newsletters or correspondence. Please understand
that if you opt out of receiving promotional correspondence from us, we may
still contact you in connection with your relationship, activities,
transactions and communications with us.
Our Commitment to Children's Privacy
Protecting the privacy of young children is especially important and is
mandated by U.S. law. For these reasons, Julien’s Auctions does not
knowingly collect Personally Identifiable Information on the Service from
persons under 13 years of age, and no part of our Service is directed to
persons under 13. If you are under 13 years of age, then you must not use
or access the Service at any time or in any manner or provide any
information to the Service. If we become aware that we have inadvertently
received personal information from a visitor under the age of 13 on our
Service, we will delete the information from our records.
YOU AFFIRM THAT YOU ARE OVER THE AGE OF 13, AS THE WEBSITE IS NOT INTENDED FOR CHILDREN UNDER 13 WHO ARE UNACCOMPANIED BY A PARENT OR LEGAL GUARDIAN.
of Personally Identifiable Information, information posted on bulletin
boards, online forums or the like (“User Content”) may be used by other
Auctions encourages all parents to instruct their children in the safe and
responsible use of their Personally Identifiable Information while using
Rights to Access and Control Your Data
You can access or delete your personal data. You have many choices about
how your data is collected, used and shared.
For personal data that we have about you, you can:
Delete Data: You can ask us to erase or delete all or some of your
personal data (e.g., if it is no longer necessary to provide services to
- Change or Correct Data: You can ask us to change, update or fix your data
in certain cases, particularly if it’s inaccurate.
- Object to, or Limit or Restrict, Use of Data: you can ask us to stop
using all or some of your personal data (e.g., if Julien’s Auctions has no
legal right to keep using it) or to limit our use of it (e.g., if your data
is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your
personal data and can ask for a copy of the personal data you provided in
machine readable form.
You may contact us at email@example.com and
we will consider your requests in accordance with applicable laws.
Residents in Designated Countries may have additional rights under the laws
of those countries.
Julien’s Auctions has a variety of obligations to retain the data that you
provide to us, both to ensure that transactions can be appropriately
processed, and also to comply with laws applicable to us and to our banking
providers and credit card processors. Accordingly, even if you close your
account we will retain certain information as necessary to meet our legal
We retain your Personally Identifiable Information even after you have
closed your account if reasonably necessary to comply with our legal
obligations (including law enforcement requests), meet regulatory
requirements, resolve disputes, maintain security, prevent fraud and abuse,
Information you have shared with others (e.g. comments, posted reviews,
group posts) will remain visible after you closed your account or deleted
the information from your own profile, and we do not control the data that
other Account holders copied out of our Service. User Content associated
with closed accounts will show an unknown user as the source.
The Service is hosted in the United States and is intended for and directed
to Users in the United States. The Service is void where prohibited. If you
are accessing the Service from outside the United States, your use of the
Service is governed by U.S. law, you are transferring your Personally
Identifiable Information to the United States, and you consent to that
By providing Personally Identifiable Information to us through this
Service, you agree that it may be used by us and our Affiliated Parties for
the purposes described herein and you further understand and consent to the
collection, maintenance, processing and transfer of such information in and
to the United States and other countries and territories, which may have
different privacy laws from your country of residence and which may afford
varying levels of protection for your Personally Identifiable Information.
Regardless of the laws in place in these countries, we will treat the
providing your Personally Identifiable Information to this Service, you
consent to our transmission to, and processing of your information in, any
Users from the EU, EEA and Switzerland
a country that is a Member State of the European Union (“EU”), European
Economic Area (“EEA”) or Switzerland (the EU, EEA and Switzerland
collectively, “Designated Countries”), and supplements the information in
To the extent that Julien’s Auctions is subject to the laws of the
Designated Countries when processing personal data, it shall be the “data
controller” under such laws. We have lawful bases to collect your data, as
Personally Identifiable Information and Usage Information will be
transferred to the United States. We take appropriate steps to ensure that
recipients of your personal data are bound to duties of confidentiality and
we implement measures such as standard data protection contractual clauses
to ensure that any transferred personal data remains protected and secure.
You may request copies of these clauses by contacting firstname.lastname@example.org. You
may lodge a complaint with the applicable supervisory authority if you
consider that our processing of your information violates applicable law.
We have lawful bases to collect, use and share data about you. You have
choices about the use of your data. We will only collect and process
Personally Identifiable Information about you where we have lawful bases.
Lawful bases include consent (where you have given consent), contract
(where processing is necessary for the performance of a contract with you
(e.g. to deliver the Julien’s Auctions services you have requested)) and
our legitimate interests, provided that such processing shall not outweigh
your rights and freedoms. Julien’s Auctions will seek to obtain your
additional consent where required by applicable law. At any time, you can
withdraw the consent you have provided by contacting us.
You may, of course, decline to submit Personally Identifiable Information
to the Service, in which case you may not be able to register or Julien’s
Auctions may not be able to provide certain services to you.
You may access, update or correct your Personally Identifiable Information
by using your account settings to edit, delete, update, or change the
Personally Identifiable Information you have provided to the Service. You
may also request that we correct, update, or remove your information from
the Service by contacting us at email@example.com. We
will respond to your request within 30 days. However, before we are able to
provide you with any information or correct any inaccuracies, we may ask
you to verify your identity and provide other details to help us to respond
to your request.
To protect your privacy and security, we take reasonable steps (such as
requesting a password) to verify your identity before granting you profile
access or making corrections. You are responsible for maintaining the
secrecy of your password and account information at all times.
You may decline to utilize location-based services on your mobile device.
If you do not want us to use location-based information, please refrain
from using a location-based service or click “Don’t Allow” when your mobile device requests your location-based information.
Online Tracking Disclosures -- “Do Not Track” Settings
You may be accessing the Website via a browser that has a “Do Not Track”
setting. Under AB 370 of CalOPPA, we are required to disclose our response
to a browser’s “do not track” signal. If you have turned this setting in
your browser on, or if you are using a browser with the default setting of
“Do Not Track”, please be advised that all features of the Website may not
function in such setting. As detailed above, we collect a variety of
functional and analytic cookies in order for you to completely engage with
If you wish to opt-out of the collection of tracking information you may do
so according to your browser settings; however, please be advised that such
an election may limit the functionality of the Website available to you.
Our Commitment To Data Security
We have implemented commercially reasonable technical and organizational
measures designed to secure your Personally Identifiable Information from
accidental loss and from unauthorized access, use, alteration or
disclosure. Such measures include, but are not limited to, the utilization
of Secure Sockets Layer (SSL) encryption to transmit sensitive information
through the Website. However, we cannot guarantee that unauthorized third
parties will never be able to defeat those measures or use your personal
information for improper purposes. You acknowledge that you provide your
Personally Identifiable Information at your own risk.
While Julien’s Auctions strives to protect the security and integrity of
Personally Identifiable Information on its Website, due to the inherent
nature of the Internet as an open global communications vehicle, we cannot
guarantee that your information, during transmission through the Internet
or while otherwise in our care, will be safe from intrusion of others. You
should also be aware that if you contact us by email or a “contact us” or similar feature on the Website, your transmission might not be secure. An
unaffiliated third party could view information you send by these methods
in transit. You should also be aware that if you are accessing the Service
via a mobile device, your transmissions may not be secure due to the
inherent nature of mobile data carrier networks. We will have no liability
for disclosure of your information due to errors or unauthorized acts of
third parties during or after transmission.
If you have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of any account with us
has been compromised), please immediately notify us of the problem by
contacting us in accordance with the information provided in the
Compromise of Personal Information
In the event that personal information is compromised as a result of a
breach of security, Julien’s Auctions will promptly notify those persons
whose personal information has been compromised, in accordance with the
required by applicable law.
In the event the breach involves your online account credentials, we will
provide notification in electronic form and direct you to promptly change
your password and security question, as applicable, or to take other
appropriate steps to protect the online account as well as any other online
accounts for which you use the same credentials or security question and
You consent to our use of e-mail as a means of such notification. If
you would prefer us to use another method to notify you in this
situation, please e-mail us at
with the alternative and/or additional contact information you would
like us to use.
It is our policy to provide notifications, whether such notifications are
required by law or are for marketing or other business related purposes, to
Users via email notice, written or hard copy notice, or through conspicuous
posting of such notice on our Service, as determined by Julien’s Auctions
in its sole discretion. Julien’s Auctions reserves the right to determine
the form and means of providing notifications to our Users, provided that
you may opt out of certain means of notification as described in this
California Privacy Rights: Privacy Notice for California Residents
The following Privacy Notice for California Residents
applies solely to all visitors, users, and others who reside in the State
of California (“Consumers”). We adopt this notice to comply with the
California Consumer Privacy Act of 2018, Cal. Civil Code §1798.100, et.
seq. (“CCPA”). Any defined terms in the CCPA have the same meaning when
used in this notice.
Information We Collect
Our Service collects information that identifies, relates to, describes,
references, is capable of being associated with, or could reasonably be
linked, directly or indirectly, with a particular consumer or household
(“Personal Information”). In particular, our website has collected the
following categories of Personal Information from its Consumers within the
last twelve (12) months, as well as those categories which our website has
A real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol (IP)
address, email address, account name, social security
number, driver’s license number, or other similar
B. Personal information categories listed in the California
Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, first initial and last name, signature, Social
Security number, address, telephone number, driver’s
license or state identification card number, a user name or
email address in combination with a password or security
question and answer that would permit access to an online
Some personal information included in this category may
overlap with other categories.
C. Protected classification characteristics under
California or federal law.
Age (40 years or older), race, color, ancestry, national
origin, citizenship, religion or creed, marital status,
medical condition, physical or mental disability, sex
(including gender, gender identity, gender expression,
pregnancy or childbirth and related medical conditions),
sexual orientation, veteran or military status, genetic
information (including familial genetic information).
D. Commercial information.
Records products or services purchased, obtained, or
E. Biometric information.
Genetic (DNA), physiological, behavioral, and biological
characteristics, or activity patterns that can be used
singly or in combination with each other or with other
identifying information to establish identity; activity
patterns used to extract a template or other identifier or
identifying information, such as, fingerprints, handprints,
vein patterns, faceprints, and voiceprints, iris or retina
scans, keystroke, gait, or other physical patterns; and
sleep, health, or exercise data.
F. Internet or other similar network activity.
Browsing history, search history, information on a
consumer’s interaction with a website, application, or
G. Geolocation data.
Physical location or physical movements.
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar
information to any of the foregoing.
I. Professional or employment-related information.
Current job history, past job history or performance
J. Non-public education information (per the Family
Educational Rights and Privacy Act (20 U.S.C. Section
1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained
by an educational institution or party acting on its
behalf, such as grades, transcripts, class lists, student
schedules, student identification codes, student financial
information, or student disciplinary records.
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics,
psychological trends, predispositions, behavior, attitudes,
intelligence, abilities, and aptitudes.
L. Information from Children under the age of 16
Information from minors under 13 years of age, Information
from minors between 13 and 16 years of age
Personal Information does not include:
- Publicly available information from government records.
Deidentified or aggregated consumer information.
- Information excluded from the CCPA’s scope due to the primacy of other
- Health Information: Protected or health information that is collected by
a covered entity governed by the privacy, security, and breach notification
rules issued by the federal Department of Health and Human Services, Parts
160 and 164 of Title 45 of the Code of Federal Regulations, established
pursuant to the Health Insurance Portability and Availability Act of 1996
- Personal information reported in, or used to generate, a consumer report
as defined by subdivision (d) of Section 1681a of Title 15 of the United
States Code, where use of that information is limited by the federal Fair
Credit Reporting Act (15 U.S.C. Sec. 1681 et seq.).
- Personal information collected, processed, sold or disclosed pursuant to
the federal Gramm-Leach-Bliley Act (Public Law 106-102), and implementing
- Personal information collected, processed, sold or disclosed pursuant to
the federal Driver’s Privacy Protection Act of 1994 (18 U.S.C. Sec. 2721
- Information excluded from the CCPA’s scope due to other California
regulations which may supersede the CCPA:
- Health Information: Protected or health information that is collected by
a covered entity governed by the California Confidentiality of Medical
Information Act (Part 2.6 (commencing with Section 56 of Division 1)).
- Personal financial information governed by the California Financial
Information Privacy Act (FIPA).
How we collect Personal Information
We obtain the categories of Personal Information listed above from the
following categories of sources:
Directly from you. For example, from forms you complete on our Website;
from emails or phone calls you place to us where you provide us with
information for us to provide services to you. These documents and
information requests may vary depending on the subject matter of the
auction and by auction type.
- Directly from your agents. For example, when you have designated agents
or representatives to act on your behalf, and they provide information: to
make a purchase; for third parties to deliver the item you purchased to
you, which location may be the same or different than your purchase/billing
information. These documents and information requests may vary depending on
the subject matter of the auction and by auction type.
- Indirectly from you. For example, from observing your actions on our
website or interactions with our advertisers.
Use of Personal Information
We may use, or disclose the Personal Information we collect for one or more
of the following business purposes:
- To fulfill or meet the reason you provided the information. We collect
your Personal Information for the purposes of fulfilling requirements for
you to become a registered Bidder eligible to participate in our auctions.
For example, we may ask you to provide transaction information concerning a
particular Lot purchase. If you share your name and contact information to
ask a question about our products or services, we will use that Personal
Information to respond to your inquiry. If you provide your Personal
Information to pay for an auction item, we will use that information to
process your payment and facilitate delivery of the Lot if applicable. We
may also save your Personal Information in connection with our legal
obligations as an auction services provider.
- To provide you with support and to respond to your inquiries, including
to investigate and address your concerns and monitor and improve our
- To respond to law enforcement requests and as required by applicable law,
court order, or governmental regulations.
- As described to you when collecting your Personal Information or as
otherwise set forth in the CCPA.
- We will not collect additional categories of Personal Information or use
the Personal Information we collected for materially different, unrelated,
or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your Personal Information to a third party for a business
purpose. When we disclose Personal Information for a business purpose, we
enter a contract that describes the purpose and requires the recipient to
both keep that Personal Information confidential and not use it for any
purpose except performing the contract.
We share your Personal Information with the following categories of third
parties: vendors and service providers who may provide certain services in
connection with our auction services (e.g., payment processors, payment
providers, packagers, shippers).
Disclosures of Personal Information for a Business Purpose
- In the preceding twelve (12) months, Julien’s Auctions has disclosed
Personal Information for a business purpose.
Sales of Personal Information
- In the preceding twelve (12) months, Julien’s Auctions has not sold
Your Rights and Choices as a California Resident
The CCPA provides Consumers (California residents) with specific rights
regarding their Personal Information. This section describes your CCPA
rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you
about our collection and use of your Personal Information over the past 12
months. Once we receive and confirm your verifiable consumer request, we
will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about
Our business or commercial purpose for collecting that Personal
- The categories of third parties with whom we share that Personal
- The specific pieces of Personal Information we collected about you (also
called a data portability request).
- If we disclosed your Personal Information for a business purpose, a
separate list identifying the Personal Information categories that each
category of recipient obtained.
Deletion Request Rights
You have the right to request that Julien’s Auctions delete any of your
Personal Information that we collected from you and retained, subject to
certain exceptions. Once we receive and confirm your verifiable consumer
request, we will delete (and direct our service providers to delete) your
Personal Information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary
for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information,
provide a good or service that you requested, take actions reasonably
anticipated within the context of our ongoing business relationship with
you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such
- Debug products to identify and repair errors that impair existing
- Exercise free speech, ensure the right of another consumer to exercise
their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal.
Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable ethics
and privacy laws, when the information’s deletion may likely render
impossible or seriously impair the research’s achievement, if you
previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer
expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are
compatible with the context in which you provided it.
You are hereby advised that as a licensed auction services provider,
Julien’s Auctions customarily has legal obligations dictated by the
applicable state or federal court concerning records retention.
Exercising Access, Data Portability, and Deletion Rights:
Submitting a Verifiable Consumer Request
Who Can Submit a Verifiable Consumer Request
: Only you, or a person registered with the California Secretary of State
that you authorize to act on your behalf, may make a verifiable consumer
request related to your Personal Information. You may also make a
verifiable consumer request on behalf of your minor child.
How to Submit a Verifiable Consumer Request
: To exercise the access, data portability, and deletion rights described
above, please submit a verifiable consumer request to us by:
- Sending us a message on our Service; or
- By contacting us via the toll-free telephone number listed on our
What Your Verifiable Consumer Request Must Contain
: The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you
are the person about whom we collected Personal Information or an
- Describe your request with sufficient detail that allows us to properly
understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information
if we cannot verify your identity or authority to make the request and
confirm the Personal Information relates to you.
We will only use Personal Information provided in a verifiable consumer
request to verify the requestor’s identity or authority to make the
Frequency of Submitting a Verifiable Consumer Request
: You may only make a verifiable consumer request for access or data
portability twice within a 12-month period.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five
(45) days of its receipt. If we require more time (up to a total of 90
days), we will inform you of the reason and extension period in writing.
We will deliver our written response by mail or electronically, at your
Any disclosures we provide will only cover the 12-month period preceding
the date of our receipt of the verifiable consumer request. The response we
provide will also explain the reasons we cannot comply with a request, if
applicable. For data portability requests, we will select a format to
provide your Personal Information that is readily useable and should allow
you to transmit the information from one entity to another entity without
hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer
request unless it is excessive, repetitive, or manifestly unfounded. If we
determine that your request is manifestly unfounded or excessive, we may
either: (a) tell you why we made that decision and refuse to respond to
your request, or (b) provide you with a cost estimate of reasonable fees
reflecting administrative costs involved before completing your request,
and if you still wish to proceed, collect such fees from you prior to
carrying out such request.
Personal Information Sales Opt-Out and Opt-In Rights
Julien’s Auctions does not sell your Personal Information. Accordingly, the
rights granted under the CCPA enabling users 16 years of age or older to
opt-out of sales of Personal Information, and for users between 13 and 16
years of age to specifically opt-in to sales of Personal Information, are
not applicable to Julien’s Auctions’ information processing activities.
We will not discriminate against you for exercising any of your CCPA
rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or
services or a different level or quality of goods or services.
Shine the Light
Under California’s “Shine the Light” law (California Civil Code §1798.83),
California residents who provide personal information in obtaining products
or services for personal, family or household use are entitled once per
calendar year to request and obtain from us information about the customer
information we shared, if any, with other businesses for their own direct
marketing uses. If applicable, this information would include the
categories of customer information and the names and addresses of those
businesses with which we shared customer information for the immediately
prior calendar year (e.g. requests made in 2017 will receive details
concerning 2016 sharing activities).
To obtain this information, please send an email message firstname.lastname@example.org with “Request for California Privacy Information –
Shine the Light” on the subject line and in the body of your message. We
will in turn provide the requested information on covered sharing to you at
your e-mail address.
you to reflect changes in our online information practices. We will post a
prominent notice on this Website to notify you of any significant changes
most recently updated. Your use of the Website indicates your acceptance of
or the Service, the ways in which Julien’s Auctions collects and uses your
information, your choices and rights regarding such use, if you wish to
exercise your rights under California law as a California resident, or if
you would like to review, delete or update information we have about you or
your preferences, as follows: